ERMC are proud to announce that we have passed our ISO 9001 and ISO 14001 audits that took place in September.
The ISO 9001 accreditation refers to the effective quality management systems implemented by the business, and the ISO 14001 accreditation refers to our environmental management systems, not only ensuring that both are in place, but also that they are continually sustained and improved.
Part of our ISO 9001 compliance requires regular feedback from previous / current customers, which provides us with the welcome knowledge we use to make progressive changes in our work. In this audit: 100% of our clients said they would recommend us to others, and over 85% rated us ‘good’ to ‘excellent’ in areas such as brief compliance, communication and quality of delivery.
Maintaining a high level of customer care and continually seeking to improve our standards, we are committed to providing an excellent service to our clients. Similarly, we also understand the importance of an ethically conscious operations system, which is why we work hard to maintain our ISO 14001. ERMC considers a range of environmental issues from air pollution to waste management, and we ensure that each of our employees takes great care in following the procedures that are introduced.
Adhering to international auditing procedures means ERMC provides a service you can trust and a quality of delivery you can depend on. Speak to us today about your architectural and/or surveying objectives.